Hot water heater began leaking from the base. Jason and his crew came out quickly to replace the unit so that further damage wouldn't occur. I would highly recommend him and his team for any plumbing needs. Great to work with and highly knowledgeable.
Jason was great. Responded promptly. Would definitely recommend.
I texted Jason based on rave reviews on NextDoor. He replied quickly and was at the rental house within 2 days (it wasn't an emergency). He answered my questions without talking down to me or trying to upsell me something I didn't need. My renters reported he was on time and fixed the water heater the same day. He is now my go-to plumber - no "shopping around". Thank you Jason for a job well done!
Listen folks.....There's nobody better in the world to deal with!!!! Jason, the owner, is as honest as the day is long....he has to be the most honest business man I've ever dealt with...please read my review on Google about Jason and this business. Jason has repaired a water main break, worked on my water heater, my garbage disposal, replaced the handle on my main water shut off valve.....he's done many things and every thing he or his crew does is done correctly! Please feel comfortable calling this man....he's so busy that you might have to wait....if you can wait in case he is swamped....wait for him!!! HE IS WORTH THE WAIT TO HAVE THINGS DONE RIGHT :) Jason, THANK YOU....I mean it!!!! It's so refreshing and comforting to know I have Building Trust out there when something goes awry.
I live in Indian Trail NC. The water lines in my house (built 1985 ) needed replacing. It involved removing all the old pipe and replacing with pex pipe. Several companies gave me an estimate. Jason, the owner of Building Trust Plumbing, came out and we did a walk-thru.
Although Building Trust Plumbing was not the low bid I selected them anyway. The job involved crawl space work, cutting thru wallboard, drilling thru floor tile and work under the vanity cabinets.
All the work and all the project clean-up exceeded my expectations. I was very pleased and told Jason, Building Trust Plumbing could have all my future plumbing work.
I read an excellent online review of Building Trust Plumbing and decided to give the company a try. I phoned to request repair of the toilet in my master bath and hoped the plumber could determine if the leaky toilet was the source of a recent high water bill. Jason came out on the day he said he would and was courteous and professional. He explained what was faulty with the toilet in a way I could understand and was able to repair it right away. He also located the source of my high water bill -- a leak in the hot water line in my garage wall behind the hot water heater. Jason opened the wall cavity, removed some mortar to access the leak below the level of the garage floor, and repaired it. Now I have a toilet that works properly, no more leak in my hot water line, and I can expect normal water bills going forward. Thank you, Jason, for your service and your expertise!
Building Trust Plumbing is proud of our A+ rating with the Better Business Bureau. We realize the challenge you face in finding a plumber you can trust. We maintain our Better Business Bureau accreditation by taking care of our customers and building trust every day, on every call, and with every customer. You can find the active link to our BBB ranking by clicking the button below.